A little help, when you need it.
Need help saving your home, finding a sign-in code, or correcting a recommendation?
Signing in or resetting your password
Use your email and password on the sign-in page. Choose “Forgot your password?” to receive a reset code. If your account is new, verify your email first. Check spam or junk, use the latest code, and wait one minute before requesting another. Never share your password or verification code.
Before you leave the planner
If a save fails, keep the page open and export your draft from Settings. A conflict means the account copy changed elsewhere: export your draft before loading the saved home.
Report an incorrect task or estimate
Include the task title, source link, and what needs correcting. You can remove or adjust the task while it is reviewed. Avoid sharing your street address, passwords, or sign-in codes.
Manage your reminders and records
Open Settings to pause maintenance email, export your home, or delete its saved record. Sign in through the account page if needed.